Privacy Policy

Lighthouse Learning Private Limited is a Private Limited Company, registered under the Companies Act, 1956. “The Company/We/Us”, is engaged in providing educational and allied services. Any term not defined herein has the same meaning as ascribed under the Terms of Use.

Any person who accesses this Platform is regulated and governed by the terms of this Privacy Policy in addition to the Terms of Use and other notices/disclaimers. Any User of the Platform shall be referred to as a “User”/You/Yours”.

In terms of the applicable legal provisions, this Privacy Policy governs the privacy practices adopted and implemented by the Company. If You do not agree with this Privacy Policy, then please do not access or use this Platform.

What Data May Be Collected:

The Company may have to collect, receive, store, possess, deal, handle or use certain information from You. This information (collectively referred to as “Personal Information”) would, inter alia, include the following:

1. Personal Details: The Company may collect receive, store, possess, deal, handle or use personal details including but not limited to your name, age, email address, and contact details, name, date of birth and age of your child, your professional details, etc.
2. Sensitive Personal Data or Information: The Company may collect, receive, store, possess, deal, handle or use sensitive personal data or information including but not limited to health data, financial data and sexual orientation and any other form of information categorized as “Sensitive Personal Data or Information” under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
3. Information to provide the Services: The Company may collect, receive, store, possess, deal, handle or use information regarding the queries You may have or the solutions You require, in order to deliver You seamless services.
4. Other information: Some information such as Your internet protocol address, browser information and search history may be automatically collected, received, stored, possessed, dealt with by Us.

You agree and voluntarily consent to provide accurate and error-free Personal Information. We shall not be liable for any errors or incorrectness in the Personal Information provided by You or any direct or indirect consequences arising from such incorrect Personal Information. If we find out, either on our own or through any other means that You have provided false Personal Information, we shall be at liberty to restrict Your access to our Platform and services..

Please note that We collect, receive, store, possess, deal, handle or use the Personal Information solely for the purposes outlined under this Privacy Policy.

How does the Company collect the Personal Information

Some of the ways in which we collect your Personal Information are:

1. Personal Information provided to the Company You willingly consent to provide the Company Your Personal Information on the website while connecting with us.
2. Personal Information collected automatically Some data such as Your browser type, internet protocol address used, Your usage patterns may be automatically collected by the Company using cookies. Cookies are tiny pieces of information which an application sends to Your computer. Cookies help Us personalize Your experience. You can change Your browser settings and choose to disable sharing of information through cookies. Sometimes, tracking pixels including but not limited to browser HTML pixels may be used to collect information about User’s behaviour on the Platform. Pixels are tiny units which measure the digital images and graphics You see on an Platform. You agree that Cookies and Pixels are used to improve Your experience as an end- user and consent to the use of the same.
3. Personal Information shared through other modes: You willingly consent to and provide certain Personal Information in the course of contacting us, for connecting with us via emails. Such Personal Information may include but not be limited to Your preferences, interactions with other users, etc.

How is the Personal Information collected being used?

The Company may use the data collected from You for many purposes including:
• Verification of Your identity: Your identity may be verified by using the contact details
collected. You hereby give your consent that for the Company to provide you suitable
services, and comply with its legal and other obligations, such verification is important;
• To provide You services smoothly and effectively;
• In order to contact You and communicate with You;
• The Company makes use of the Personal Information collected to personalize Your
experience and provide You a better and more efficient services;
• To improve the website design and style;
• To develop new products, features, services and functionality;
• To inform about ongoing and upcoming offers and promotions.

You agree and give Your informed consent that the aforementioned purposes are valid and that Your Personal Information can be collected for these purposes or such purposes as the Company may deem fit for the provision of services.

How long will the Personal Information collected be retained by the Company?

In case You discontinue the usage or withdraw Your consent with respect to any information provided to Us, the Company may choose to retain Your Personal Information to fulfill the purposes as outlined under this Privacy Policy and the Terms of Use or as mandated by law.

If You have elected to receive marketing/promotional communications from Us, we retain information about your marketing preferences until You opt out of receiving these communications and in accordance with Our policies.

Processing and Storing of the Personal Information collected by the Company

All Personal Information that is shared by You may be processed and/or stored by the Company or any third-party on behalf of the Company which may be based within or outside India, solely for the purposes of providing You Services.

Whom does the Company share Your Personal Information with?

The Company may share Your Personal Information, with:
a) Group entities of the Company
b) Employees/Consultants/Vendors: The Company may share Your Personal Information with its employees consultants and third-party vendors for the provision of Services.
c) Other users of the Platform: The Company may enable the sharing of Your Personal Information with other users to enable You to get a better and improved experience of Our services.
d) Counsellors/experts: The Company may share Your Personal Information with the counsellors/experts to provide counselling or expert help to You.
e) Compliance with law: The Company can share Your Personal Information when compelled by a government agency, law, regulation, a court or other legal processes including: • To enforce Our Terms of Use or any other agreements we may have with You; • In order to investigate, respond to or resolve problems or inquiries; or • defend our interests.

Rights of the User

You shall have the following rights under this Privacy Policy:
a) Right to Request access to Your Personal Information: You may, at any point of time, after You have consented to the collection of Your Personal Information, request the access to the same, by sending an email to developer@lighthouse-learning.com.
b) Right to Request correction of Your Personal Information: You may, during anytime, after You have consented to the collection of Your Personal Information, request us to correct or update the same, by sending an email to developer@lighthouse-learning.com.. You shall be solely responsible for the failure to get Your Personal Information corrected or updated.
c) You may request us to delete Your Personal Information (Right to be forgotten) by sending Us an e-mail on developer@lighthouse-learning.com..
d) You may request Us to restrict the processing of Your Personal Information
Please note that We shall practicably adhere to any request raised, within a minimum of 30 working days of receiving such request. We may, subject to applicable laws, charge a fee for adhering to Your request. We reserve Our right to refuse with reasons in writing, any request so raised by You.

How is your Personal Information protected by us?

We employ the following measures to protect Your Personal Information:
a. To protect Your Personal Information, various physical and technical security measures are put in place by Us.
b. Obtain appropriate security certificates like SSL and others.
You acknowledge and agree, that an absolute protection against loss of Personal Information cannot possibly be guaranteed by the Company. Owing to the susceptibility to unpredicted security issues that come along with internet, an absolute guarantee to protect Your Personal Information cannot be given but we shall make reasonable efforts to protect Your Personal Information. In the event, Your Personal Information is unauthorizedly disclosed on account of improper use or disclosure, unauthorized modification and unlawful destruction, or accidental loss of Personal Information, or any security breach which is beyond the reasonable control of the Company, the Company shall not be liable. You disclaim the right to raise any claim against the Company in such circumstances.

No Protection from links to Third Party Websites/Applications

Links to third-party websites/applications may be present on the Company’s website. Our Terms of Use and Privacy Policy would not be applicable as and when You are re-directed to the third-party website/application on clicking the link. You must read the privacy policy of such third-party before You share any Personal Information on such website/application. In case of loss of Personal Information through the third-party website/application, We shall not be responsible.

Children’s Information

Please note that minors/children are not by themselves eligible to access our Platform. If You are below the age of 18 years (“Child User”) then as per applicable law, Your use of the Platform must be with the consent of/enabled by, and under the supervision of, a parent or legal guardian (“Parent”). If you are a Parent, by allowing Your child to access/use the Platform, You are deemed to have accepted this Privacy Policy so as to form a legally binding and enforceable contract between you and the Company.

It is the Parents’ sole responsibility to not permit their children to access and use the Platform. Any loss or damage caused by reason of a child opening an account by providing false or fake information regarding their age, shall not be the Company’s liability. All responsibility of monitoring and supervising the access and usage of the Platform by a Child User is on the Parent and the Company shall not be held liable for the same.

Reporting of Data Breach

In the event, We come to know that there is any data breach, We will take endeavors to inform the relevant authorities of such data breach, if required by applicable law. We will intimate the relevant authorities within the time prescribed by law or within a reasonable time of occurrence of the incident or of being informed of such incident having occurred, as the case may be. If requested, We will also provide the relevant authorities with such assistance as well as other information pertaining to the breach as may be requested by them. Please note that data breaches are not restricted to Personal Information, but also covers non-personal information within its ambit.

Privacy Policy may be modified

This Privacy Policy may at any time be modified by Us without issuing any prior notification to You. The latest updated version of the Privacy Policy can be accessed at any time on the Platform. You are advised to regularly review the Privacy Policy. If You do not agree with the modifications, You may choose to discontinue using Our services and the Platform. However, Your continued usage of the Platform shall be deemed consent on Your part to the changes made in the Privacy Policy.

Governing Law and Jurisdiction

This Privacy Policy shall be construed in accordance with the applicable laws of India. The Courts at Mumbai shall have exclusive jurisdiction in any proceedings arising out of this Privacy Policy.

You acknowledge and agree that You have read and understood the terms of this Privacy Policy and are providing a free, informed and voluntary consent to be bound by the Privacy Policy, after understanding in full and agreeing to the specific purpose for which Your data may be collected, received, possessed, stored, dealt with by us.

You may withdraw Your consent from this Privacy Policy, at any time provided that the decision to not provide consent / withdrawal of the consent once given is intimated to us in writing at developer@lighthouse-learning.com. In case you withdraw your consent, we reserve the right to withdraw some or all of our services.

Redressal of Grievances

If you have any queries regarding our Terms of Service or Privacy Policy, you may contact us at: developer@lighthouse-learning.com.. For any grievances in relation to the collection, possession, storing, handling, transferring or processing of Personal Information as per this Privacy Policy, you may write to the Grievance Officer, the details of which are provided below:

Name – Mr. Rakesh Bhat
Email – rakesh.bhat@lighthouse-learning.com, with ‘cc’ to legal@lighthouse-learning.com.
Phone – 9819283336
Address - Windsor, 801, Off, Manipada Rd, Kalina, Santacruz East, Mumbai, Maharashtra 400098.

We shall attempt to redress Your queries and concerns within a reasonable period of time or within a period as mandated by law.