The Company may have to collect, receive, store, possess, deal, handle or use certain information from You. This information (collectively referred to as “Personal Information”) would, inter alia, include the following:
You agree and voluntarily consent to provide accurate and error-free Personal Information. We shall not be liable for any errors or incorrectness in the Personal Information provided by You or any direct or indirect consequences arising from such incorrect Personal Information. If we find out, either on our own or through any other means that You have provided false Personal Information, we shall be at liberty to restrict Your access to our Platform and services..
Some of the ways in which we collect your Personal Information are:
The Company may use the data collected from You for many purposes including:
• Verification of Your identity: Your identity may be verified by using the contact details
collected. You hereby give your consent that for the Company to provide you suitable
services, and comply with its legal and other obligations, such verification is important;
• To provide You services smoothly and effectively;
• In order to contact You and communicate with You;
• The Company makes use of the Personal Information collected to personalize Your
experience and provide You a better and more efficient services;
• To improve the website design and style;
• To develop new products, features, services and functionality;
• To inform about ongoing and upcoming offers and promotions.
You agree and give Your informed consent that the aforementioned purposes are valid and that Your Personal Information can be collected for these purposes or such purposes as the Company may deem fit for the provision of services.
If You have elected to receive marketing/promotional communications from Us, we retain information about your marketing preferences until You opt out of receiving these communications and in accordance with Our policies.
All Personal Information that is shared by You may be processed and/or stored by the Company or any third-party on behalf of the Company which may be based within or outside India, solely for the purposes of providing You Services.
The Company may share Your Personal Information, with:
a) Group entities of the Company
b) Employees/Consultants/Vendors: The Company may share Your Personal Information with its employees consultants and third-party vendors for the provision of Services.
c) Other users of the Platform: The Company may enable the sharing of Your Personal Information with other users to enable You to get a better and improved experience of Our services.
d) Counsellors/experts: The Company may share Your Personal Information with the counsellors/experts to provide counselling or expert help to You.
a) Right to Request access to Your Personal Information: You may, at any point of time, after You have consented to the collection of Your Personal Information, request the access to the same, by sending an email to email@example.com.
b) Right to Request correction of Your Personal Information: You may, during anytime, after You have consented to the collection of Your Personal Information, request us to correct or update the same, by sending an email to firstname.lastname@example.org.. You shall be solely responsible for the failure to get Your Personal Information corrected or updated.
c) You may request us to delete Your Personal Information (Right to be forgotten) by sending Us an e-mail on email@example.com..
d) You may request Us to restrict the processing of Your Personal Information
Please note that We shall practicably adhere to any request raised, within a minimum of 30 working days of receiving such request. We may, subject to applicable laws, charge a fee for adhering to Your request. We reserve Our right to refuse with reasons in writing, any request so raised by You.
We employ the following measures to protect Your Personal Information:
a. To protect Your Personal Information, various physical and technical security measures are put in place by Us.
b. Obtain appropriate security certificates like SSL and others.
You acknowledge and agree, that an absolute protection against loss of Personal Information cannot possibly be guaranteed by the Company. Owing to the susceptibility to unpredicted security issues that come along with internet, an absolute guarantee to protect Your Personal Information cannot be given but we shall make reasonable efforts to protect Your Personal Information. In the event, Your Personal Information is unauthorizedly disclosed on account of improper use or disclosure, unauthorized modification and unlawful destruction, or accidental loss of Personal Information, or any security breach which is beyond the reasonable control of the Company, the Company shall not be liable. You disclaim the right to raise any claim against the Company in such circumstances.
It is the Parents’ sole responsibility to not permit their children to access and use the Platform. Any loss or damage caused by reason of a child opening an account by providing false or fake information regarding their age, shall not be the Company’s liability. All responsibility of monitoring and supervising the access and usage of the Platform by a Child User is on the Parent and the Company shall not be held liable for the same.
In the event, We come to know that there is any data breach, We will take endeavors to inform the relevant authorities of such data breach, if required by applicable law. We will intimate the relevant authorities within the time prescribed by law or within a reasonable time of occurrence of the incident or of being informed of such incident having occurred, as the case may be. If requested, We will also provide the relevant authorities with such assistance as well as other information pertaining to the breach as may be requested by them. Please note that data breaches are not restricted to Personal Information, but also covers non-personal information within its ambit.
Redressal of Grievances
Name – Mr. Rakesh Bhat
Email – firstname.lastname@example.org, with ‘cc’ to email@example.com.
Phone – 9819283336
Address - Windsor, 801, Off, Manipada Rd, Kalina, Santacruz East, Mumbai, Maharashtra 400098.
We shall attempt to redress Your queries and concerns within a reasonable period of time or within a period as mandated by law.